Pp99's Privacy Policy— Your Data, Our Responsibility

Introduction

When you use the pp99 platform, you share certain personal data with us. This Privacy Policy clearly explains what that data is, how it is used, and how we protect it.

Pp99 is an internationally recognised online gaming platform. We comply with GDPR and international data protection standards. Protecting your privacy is not a business decision for us — it is an ethical responsibility.

This privacy policy applies to the pp99 website, mobile app, and all related services. By using the platform, you are considered to have read and accepted this policy.

What Information We Collect

Pp99 only collects data that is strictly necessary to operate our services and ensure your security. We collect information through three main methods.

What You Provide Directly

• Full name and date of birth (for age verification purposes).
• Email address and mobile number.
• Username and password (encrypted).
• A copy of your ID and photo for KYC verification.
• Payment method details (mobile banking number, etc.).

Automatically Collected Data

• IP address and device information.
• Browser type and operating system.
• Activity logs on the platform (game history, transactions).
• Cookie & session data.
• Login time and session duration.

Information Received from Third Parties

• Transaction confirmations from the payment gateway.
• KYC information from identity verification services.
• Risk assessment through fraud prevention measures.

How We Use Your Information

Pp99 uses your data only for specific, legitimate purposes. Each use case is clearly outlined below.

Service Operations

• Creating and managing your account.
• To process and confirm transactions.
• Keeping game history and balance accurate.
• Providing customer support services.

Security & Compliance

• Verifying identity and age.
• Preventing money laundering and fraud.
• Fulfilling legal obligations.
• Preventing account hacking and unauthorised access.

Service Improvement

• Analytics to improve the platform experience.
• To show relevant offers and promotions (not standalone marketing).
• To identify and resolve technical issues.

Data Sharing Policy

Pp99 does not share your personal data with third parties — except in a limited number of specific, necessary circumstances.

When Your Information May Be Shared

• Payment Provider: Solely to confirm transactions with approved payment gateways, including bKash, Nagad, and Rocket.
• KYC Services: With licensed verification services for the identity verification process.
• Legal Authorities: Required by court order or government directive.
• Fraud Prevention: For risk analysis with a certified security partner.

Conditions for Sharing

Whenever data is shared:

• Only the minimum necessary data is shared.
• Relevant parties are required to comply with a confidentiality agreement.
• Your information is used solely for the purposes stated.
• Pp99 regularly monitors all third-party usage.

Cookie Policy

Cookies are small data files stored in your browser. pp99 uses cookies to enhance your experience and keep the platform running smoothly.

Types of Cookies We Use

• Essential Cookies: For login sessions and security. These cannot be disabled.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand platform usage (anonymized data).
• Security Cookies: To detect and identify fraudulent activity.

Cookie Controls

You can disable non-essential cookies from your browser settings at any time. However, doing so may affect certain features of the platform.

Security Measures

Pp99 uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS encryption on all connections.
• Passwords are stored using bcrypt hashing — plain-text passwords are never stored.
• Two-Factor Authentication available.
• 24/7 system monitoring and alerts for unusual activity.
• Regular security audits (Penetration Testing).
• The database is fully encrypted and stored on a separate, secure server.

Data Retention Period

Pp99 does not retain any data longer than necessary. Each type of data has a defined retention period.

Once the retention period ends, data is securely deleted or fully anonymized.

Your Rights

You have full control over your personal data at pp99. You may exercise the following rights at any time.

What You Can Do

• Right to Access: You can request to see what data we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that certain uses of your data be stopped.
• Right to Portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to certain types of processing.

To exercise any of your rights [email protected]Email us. We will respond within 30 days. Additional information may be requested for identity verification.

Minor Protection

Pp99 strictly prohibits anyone under 18 from registering or using the platform. Special measures are in place to protect the data of minors.

• Age verification is mandatory at the time of registration.
• KYC documents may be requested in suspicious cases.
• If any information belonging to a minor is collected inadvertently, it will be deleted immediately.
• Parents can report any suspicious accounts.

If you are aware of a minor using pp99, please [email protected]Let us know. We will take immediate action.

Policy Updates

Pp99 may update this Privacy Policy as needed. We will notify you in advance based on the nature of the changes.

• You will be notified by email at least 14 days before any significant changes take effect.
• Minor changes will only be reflected on this page, and the date will be updated accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree, you have the right to close your account.

The latest version is always available on this page. The date of the most recent update is shown at the top of the page.

Contact

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us.

• Email: [email protected]
• Response Time: Within 24-48 hours.
• Rights Exercise Request: Resolved within 30 days.